FAQ – Frequently Asked Questions


Where are you based?
Our company Safe Sound & Tactical Group is a Nevada based company operating out of Reno, Nevada. We ship firearm accessories nationwide and currently provide firearm defensive training and NRA Certified classes in Nevada and Northern California at several public and private facilities. Several of our instructors reside in Northern California in the San Francisco Bay Area and so that is a main training ground for us due to its high population density. You’ll regularly find us in the East Bay, North Bay, South Bay, Santa Cruz and most recently in the Sacramento Areas in addition to Reno and Carson City. Other training areas are considered based upon demand. From time to time you’ll also see us at other locations, Portland Oregon, Las Vegas Nevada depending on our schedule.


My friend \ family member \ boyfriend, says he will teach me to shoot. What do you think?
Well personally I think its great that they take an interest and want you to learn. I believe if that works for you, its possibly OK, maybe, but is it really the best method? Probably not. You don’t want to pick up bad habits which might be difficult, time consuming and costly to fix later. You really need someone who can diagnose and help you fix issues quickly and that will save you time and money. The very nature of our sport dictates strong safety rules, to avoid accidents and incidents. To be patient with you and explain the why you should try it this way. We think its important to provide a good safe foundation to build on. We see many safety violations by home taught shooters. One of the best analogies is learning to drive, do you really want to teach you spouse \ son \ daughter to drive?  On the other side of the coin do you really want your friend \ family member \ boyfriend teaching you?


Are you an FFL? Can you sell firearms?
We are currently NOT providing firearms for sale as we are not a Federal Firearms License holder. Check back from time to time to check on our status. We are however currently providing firearm accessories from our proshop at very competitive prices. As one of our students we do have some excellent FFL’s we can put you in touch with depending on your needs and your geographical location.


Do you sell ammunition? Are your prices competitive?
We train at certain range facilities that sell ammunition and do not wish to conflict with their revenue stream. At other facilities where no ammunition is sold and market and legal conditions permit we can and do sell ammunition if prior arrangements have been made. So Yes we can. To answer the second part of the question, Are our prices competitive. Yes, are we the cheapest – maybe not, we provide major brand names – we strive to provide an excellent competitive service and pricing and the market can be volatile as we have seen in recent years.


Where do you provide training?
We provide training at public and private facilities in Nevada and California, check on our listings for additional information. Our Sacramento facility offers a range of 140 yards to the backstop.


Am I eligible for firearm training, are there any age restrictions?
Persons with a valid Drivers Licence or ID card in their home state who are not, “Prohibited persons,” are eligible for firearms training. If you can legally own and possess a firearm you are eligible. There is no upper age limit, a minimum age of 15 is suggested. Those under 21 must be accompanied by a guardian. Handguns and Handgun ammunition requires the purchaser to be at least 21 years of age.

The term, “Prohibited persons,” is legally defined by Federal and State Laws and includes; persons under indictment or information in any court for a crime punishable by imprisonment for a term exceeding one year; persons convicted of a crime punishable by imprisonment for a term exceeding one year; persons who are fugitives from justice; a person who is an unlawful user of or addicted to any controlled substance; persons who have been adjudicated as mentally defective or have been committed to any mental institution; a person who is an illegal alien; who has been discharged from the military under dishonorable conditions; who has renounced his or her United States citizenship; who is subject to a court order restraining the person from harassing, stalking, or threatening an intimate partner or child of the intimate partner; or who has been convicted of a misdemeanor crime of domestic violence; other categories may apply. If in any doubt please consider legal advice. We will require a statement of no criminal record from those attending classes.


I read on your site four or five magazines are recommended for training? My pistol came with two, why do I need more than two?
Your correct, two magazines are usually provided with a new pistol purchase. We consider two magazines inadequate for taking a defensive pistol class. If one of your magazines develops a problem then your reduced to only one. Many of the drills we run require magazine reloads and extended round counts. You will save a lot of time and the time of others by having an adequate magazine supply. As stated a suggested number is 4 or more.


I’d like to shoot a couple of different pistols and maybe a revolver in different calibers at the class, what do you think?
Firstly there is nothing wrong with shooting a revolver in the class. It’s probably best to bring the handgun you shoot the best. Based on our experience we think you’d get more from the class shooting the same type of handgun and having a backup gun in the same caliber in the event of a firearm issue. It takes a lot of dedication and or experience to shoot multiple guns well. We don’t want you changing equipment, holsters etc. in the middle of the class unless you absolutely have to.


I’ve just bought a new style of holster I would like to tryout in the class, is that OK?
When new to holsters or using a new holster its important to ensure the holster is an appropriate and safe fit for the firearm and to work slowly to build experience using that holster. Experience tells us its probably not a good idea to swap out equipment in the middle of a class unless there is a serious issue with that equipment. Leather holsters can require an extended brake in period, Kydex holsters are highly recommended.


I read on your site you stress the use of iron sights on rifles, why is that? Can I use my optics?
We stress the use of iron sights on carbines, for several reasons, we believe in “Training like we fight,” training for the worst possible scenario. Iron sights are both an effective primary and a backup solution in the event of optics failure. If our optics go out we need to have an effective backup plan – that we know how to use. It appears that using iron sights is a declining skill. Don’t worry we’ll give you lots of opportunity to use those optics. Also good \ acceptable optics tend to be expensive. Recently we had a conversation with someone who put $75 optics on an $800 rifle and then was commenting that the battery life was 30 minutes. In our class if the battery dies we’ll make you shoot iron sights for the rest of the session.


I would like to book a class? Can I make a deposit to hold a class slot?
Yes you may. You can hold a class with a simple deposit of $100 which will hold your slot in the class.  Payment for the class in full is required 30 days prior to the class commencement date. We require sign up 7 days prior to the class commencement. We have paid for classes with other training groups only to discover that the class is paid in full maybe 18 months before the class. We do our best to accommodate students.


Do you rent firearms?
Some facilities we train at will rent firearms and we do not wish to conflict with our hosts. Prior arrangements will need to be made if you would like to rent a firearm for one of our classes. Pistols – yes its possible. Long guns – Not so much – due to their nature.


Can you provide the California Firearm Safety Certificate (FSC) I think it was known as the HSC?
Yes! Please see the California’s Firearm Safety Certificate Program on our Training page.


Do you sell reloading components, bullets, powder primers etc.?
Thanks for asking, we are not selling these items at this time, we may in time, but not at the moment. If and when we feel we can do a superb job we will.


Do all or any of your instructors have a Military, Special Ops, or Law Enforcement (LEO) background?

Some do and some don’t. In fact our founder and lead instructor was never in the military or served as a LEO. In times past he received some training from LEO’s, and has heard comments from several other instructors when taking classes with them to the tune of ” Who are you? You move like a cop, you shoot like a cop, which agency do you work for? Is it necessary to have that kind of a background? Let’s illustrate that with a quotation from Thunder Ranch’s Clint Smith, who wrote the forward in “The book of Two Guns – the Martial Art of the 1911 Pistol and AR Carbine authored by Tiger McKee (a book we sell on this site by the way) in reference to Tiger McGee he says……’he has never been a police officer, he has never been a military man.. yet he has a firm grasp of these fields of endeavor. In my opinion he is not required to have done these things to teach and teach well in his personal chosen field of being a teacher of firearms and tactics.’ Of course some will agree and some will disagree with this.


How do I pay? What payment methods are accepted?
We accept checks and major credit cards, over the phone or in person such as Visa, MasterCard, Discover. For classes or items from the pro shop.  Other payment methods include Paypal. Online card processing is in the works together with Apple Pay.


What equipment should I bring for the class?
Signed Paperwork
Eye Protection and (ideally) Electronic Hearing Protection
Hat with brim
Pistol and ideally 4, or 5 more Magazines or speed loaders for each firearm
Backup Pistol in the same caliber
Shooters should remember to carry additional ammunition on their person for reloading on the firing line during extended drill sessions.
Modern Kydex or non collapsible strong side ( or in some cases Appendix) Holster suitable for the firearm and appropriate sized gun belt \ sturdy belt which matches pants loops.
Magazine carriers (optional) \ Speed loaders for revolvers
A Zeroed Rifle (if applicable) and 4 or more magazines (We like to zero for 75 yards – More later)
Appropriate footwear – no open toed footwear.
Knee and elbow Pads (optional)
Vest \ Cover garment(s) (optional)
Non alcoholic beverages of your choice, snacks, lunch
Ammunition as recommended (factory New)
Sunscreen (optional)


We’ve heard about something called the diagnostic and the non-diagnostic malfunction troubleshooting techniques. Can you explain? What do you teach?
Excellent question, glad you asked. So the question is “How to clear a pistol malfunction – diagnostic or non-diagnostic.” Perhaps an important follow on question would be, why that method? As the terms imply, one diagnoses the problem while the other, the non-diagnostic technique moves directly to resolving the issue in the fastest possible time, which might be very important in a life and death defensive situation.

Let me explain with an example, it’s quicker and easier to show you on the range than write about it but here goes.

Here’s the scenario. Your at the organized commercial outdoor shooting range with your favorite pistol. Your wearing your eye and ear protection.

“The range is clear.” “You may approach your firing station and commence a 15 minute firing period,” is heard over the speakers.

You approach, pick up your pistol from the bench, while keeping it pointed in a safe direction at all times you load the pistol, (I’ll describe a safe direction as down range towards the target), you align the pistol, obtain a good sight picture, place your finger on the trigger, apply pressure to take up the “slack” in the trigger and gradually apply increased pressure to the trigger still keeping your sights aligned on the target and the gun goes bang. The projectile leaves the barrel and hits the target. No issues – no worries, no problem. “Good job.” The slide cycles automatically and this time when you apply pressure on the trigger you hear a click. They call it the worst sound in the world, your expecting bang you get a click. What to do, this is the question. “Well what could be wrong with my favorite pistol?”

NRA guidelines say hold the firearm in the same shooting position (pointed down range of course) for 30 seconds as you might have a hang fire – a delayed ignition of the bullet. It could be a bad round, it could be the gun was not loaded, it could be the magazine was not in the pistol or the magazine was defective or empty, hence not loaded it could be that the gun did not extract the empty case and almost a million other things, Did the firing pin break? Did the slide locking mechanism fail? It could be…. there might be…”Welcome to the diagnostic method.” Somehow with the aid of your friend you resolve the issue and proceed. I will add at this point it is very important to have confidence in your equipment and believe it will function on demand.

Five rounds are successfully fired down range and then. Perfect sight alignment, perfect sight picture “this will be my best shot of the day,” you say to yourself. Well now the trigger goes dead, just like that, it just wont move, its stuck. The diagnostic procedure, “Finger off the trigger.” Look to see if a case is trapped in the ejection port (a stove pipe), if not, raise the muzzle ever so slightly so that you can see the inner portion of the pistol do you have a double feed (a round in the chamber and the pistol is trying to insert a second round into the chamber – a type 3 malfunction – some claim it to be the mother of all malfunctions). Well now what to do? You’ve diagnosed the problem – fix it.

Alternatively the non-diagnostic approach as already established above might help you in a defensive shooting situation, due to its more deliberate and faster approach, it goes like this. Fix the issue in the fastest possible way by “Tap and Rack.” This should fix the problem, if it doesn’t lets repeat, “Tap and Rack.” My pistol goes click – firmly slap the bottom of the magazine with the support hand to ensure the magazine is seated correctly or this process should seat it if it is not. With the thumb of your support hand pointing towards your chest firmly grasp the rear portion of the slide with the palm of the support hand. “Run or Rack” the slide to the rear by bring the support hand towards the shoulder or chest and release the slide – this should eject any case or round in the chamber and insert a fresh round into the chamber. (You may need to tilt a pistol to assist in the ejection of a dead chambered round). Align the pistol’s sights and proceed as normal. If this doesn’t work, repeat the procedure. If it still doesn’t work go to step two, remove the magazine, rack the slide deliberately two or three times, re-insert the magazine or a fresh magazine and chamber a round. Removing the magazine from the pistol allows any round that is trying to feed to escape through the empty magazine well. Racking the slide two or more times helps to eject a case or round from the chamber.

As a novice \ intermediate level shooter its good to know about your equipment and to know both techniques. Our preference is to teach the non-diagnostic technique as we find it highly practical due to its time saving and economy of motion. By eliminating any unnecessary actions, no matter how small or apparently insignificant it helps us shoot faster.

What about that round that “hangfire’ you mentioned that’s now down on the ground – could it go off and cause damage. Firearms work on the principal of pressure. It’s pressure that forces the projectile down a barrel, if it was chambered in a barrel it could build pressure. Without the pressure build up its not a problem.


I have some questions about body armor. Can you explain the levels and how it works?

There is some good information on the web about body armor. Here is a good manufacturer’s site providing information. Don’t take this as an endorsement from us. You should still perform your due diligence but its a good place to start. The one piece of advice we will give you is don’t just buy based upon the price – while a low bid might appear attractive it’s not always the best solution.


I have a legal question about firearms and my friend. Can you tell me if ……
The law is a complicated subject which can vary by state, county and local jurisdiction, its not an area of our expertise and we don’t want to point you in the wrong direction. We’re not lawyers and we don’t provide legal advice. Talk with a lawyer who specializes in that area of the law is our best suggestion.